FAQs

About our products

What are the key ingredients in Zoey Koko products?

Our products are crafted with natural ingredients like Shea Butter, Coconut Oil, and essential vitamins. Each product is designed to be fun, nourishing, and safe for sensitive skin.

Are Zoey Koko products safe for all skin types?

Yes, our products are formulated to be gentle and are suitable for all skin types, including sensitive skin. We avoid harsh chemicals, parabens, and sulfates.

Can Zoey Koko products be used daily?

Absolutely! Our products are designed for daily use to encourage a regular self-care routine that is both enjoyable and beneficial for the skin.

Purchasing and Shipping

How can I place an order?

Orders can be placed directly through our website. Browse our products, add desired items to your cart, and follow the checkout process to complete your purchase.

What shipping options are available?

We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on your location and the shipping method selected.

Do you ship internationally?

Currently, we ship only within the United States, but we are looking to expand our reach. Please check back for updates on international shipping.

Usage and Tips

How do I use whipped soap?

Scoop a small amount onto your hand or a loofah, lather with water, and apply to your body. Rinse thoroughly with warm water after use.

What are the benefits of using whipped soap compared to regular soap?

Whipped soap offers a luxurious, creamy texture that moisturizes the skin rather than drying it out. It's also more fun and engaging with its fluffy consistency and vibrant colors.

Safety and Allergies

Are your products hypoallergenic?

While no product can be guaranteed hypoallergenic, we formulate our products with gentle ingredients to minimize the risk of allergic reactions. Always patch test a new product before full use.

What should I do if I have an allergic reaction to a product?

Discontinue use immediately and consult your healthcare provider. Please contact us to report the reaction and receive assistance.

Returns and Exchanges

What is your return policy?

We accept returns on unopened and unused products within 30 days of purchase. Please visit our website for detailed information on how to initiate a return.

Can I exchange a product if I'm not satisfied?

Yes, if you are not satisfied with your purchase, you can exchange it for another product of equal or lesser value within 30 days. Please see our exchange policy for details.

Community and Support

How can I get involved with the Zoey Koko community?

Join us on social media, subscribe to our newsletter, and participate in our community events to connect with other like-minded individuals.

Where can I find tips on using your products?

Check out our blog and follow us on social media for regular tips, tricks, and updates on how to get the most out of your Zoey Koko products.